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Web Privacy Policy

Helping You Use IT Better

Website Privacy Policy Summary

The following is a summary of our Privacy Policy. We take privacy seriously, and respect everyone's right to privacy.

Data we collect

The personal data we collect from you on this site includes:

  • questions, queries or feedback you leave, including your email address if you contact us
  • your email address and subscription preferences when you sign up to our email newslwtte
  • how you use our emails - for example whether you open them and which links you click on
  • your Internet Protocol (IP) address, and details of which version of web browser you used
  • information on how you use the site, using cookies and page tagging techniques

The legal basis for processing this data is to perform a task in the public interest that is set out in law and is statute based.

Why we need it

We use Google Analytics software to collect information about how you usethis website. We do this to help make sure the site is meeting the needs of its users and to help us make improvements, for example improving site search. (See Cookie Use).

What we do with your data

The data we collect may be shared with supplier organisations (for example Qualification Awarding bodies). We will not:

  • sell or rent your data to third parties
  • share your data with third parties for marketing purposes

We will share your data if we are required to do so by law – for example, by court order, or to prevent fraud or other crime.

Where your data is processed and stored

We design, build and run our systems to make sure that your data is as safe as possible at any stage, both while it’s processed and when it’s stored. Your personal data may, throughout the course of its processing will be processed in the United Kingdom.

How we protect your data and keep it secure

We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data – for example, we protect your data using varying levels of encryption. We also make sure that any third parties that we deal with keep all personal data they process on our behalf secure.

Your rights

You have the right to request:

  • information about how your personal data is processed
  • a copy of that personal data
  • that anything inaccurate in your personal data is corrected immediately

You can also:

  • raise an objection about how your personal data is processed
  • request that your personal data is erased if there is no longer a justification for it
  • ask that the processing of your personal data is restricted in certain circumstances

If you have any of these requests, get in contact with us.

Changes to this policy

We may change this privacy policy. In that case, the ‘last updated’ date at the bottom of this page will also change. Any changes to this privacy policy will apply to you and your data immediately.

If these changes affect how your personal data is processed, we will take reasonable steps to let you know.

A copy of the full Privacy policy is available on request.

Last updated September 2018.

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