Introduction
In today’s rapidly evolving digital landscape, businesses and professionals need to keep up with new technologies and improve their IT skills. But when it comes to training, what’s the best approach? Should businesses opt for traditional in-person sessions, embrace fully online training, or take a hybrid approach that blends both?
Each training method has unique benefits and challenges, and the right choice depends on factors like learning styles, time constraints, business needs, and accessibility. In this blog, we’ll explore the advantages of online, in-person, and hybrid IT training to help you make the best decision for your business and employees.

The Benefits of In-Person IT Training
Traditional classroom-based IT training has been the standard for decades, and for good reason. Face-to-face interaction, hands-on learning, and direct access to an instructor make in-person training highly effective.
Why Choose In-Person Training?
- Hands-on learning – Learners can practice on real hardware and software with immediate instructor guidance.
- Direct interaction – Participants can ask questions in real-time and get instant clarification.
- Fewer distractions – A classroom setting helps participants stay engaged without interruptions from emails or notifications.
- Structured learning – A set schedule helps keep learners accountable and on track.
Challenges of In-Person Training
- Limited flexibility – Attendees must be physically present at a specific time and place.
- Travel costs and time – Businesses may need to cover expenses for commuting or accommodation.
- Less accessible for remote teams – Companies with distributed workforces may struggle to get everyone in one location.
Example: A company upgrading its IT infrastructure might opt for in-person training so employees can get hands-on experience configuring new hardware and software.
The Benefits of Online IT Training
Online IT training has become increasingly popular thanks to advancements in e-learning platforms and video conferencing tools. It’s convenient, cost-effective, and accessible from anywhere.
Why Choose Online Training?
- Flexible scheduling – Employees can learn at their own pace, making it easier to fit training around work.
- Cost-effective – No need for travel, venue rentals, or printed materials.
- Access to a wider range of courses – Businesses can choose from global training providers without location restrictions.
- Ideal for remote teams – Employees from different locations can join the same training session.
Challenges of Online Training
- Less hands-on experience – Some skills (like networking or hardware configuration) require physical practice.
- Distractions at home or work – Without a structured environment, learners may struggle with focus.
- Limited real-time interaction – While online chat and video calls help, they’re not always as immediate as in-person discussions.
Example: A team learning Microsoft 365 tools for better collaboration might choose online training, as it allows them to learn while actively using the tools in their daily work.
The Best of Both Worlds: Hybrid IT Training
Hybrid training combines the flexibility of online learning with the effectiveness of in-person instruction. This method allows businesses to tailor training to suit different learning needs while maximising engagement and efficiency.
Why Choose Hybrid Training?
- Balanced flexibility and structure – Employees can complete theory-based lessons online and attend in-person sessions for hands-on practice.
- More engagement – Learners benefit from both self-paced study and instructor-led guidance.
- Efficient use of resources – Businesses can reduce travel and accommodation costs while still providing in-person support when needed.
- Ideal for mixed teams – Remote employees can participate online, while local employees can attend in-person sessions.
Challenges of Hybrid Training
- Requires coordination – Businesses need to schedule and balance online and in-person sessions effectively.
- Technology requirements – A stable internet connection and appropriate e-learning tools are essential for online components.
Example: A company introducing cybersecurity awareness training might use hybrid training—employees complete online modules about security threats, followed by an in-person workshop for hands-on practice with real cybersecurity tools.
Choosing the Right Training Model for Your Business
Every business is unique, and the right training model depends on your team’s needs, learning preferences, and resources. Here’s how to decide:
- Choose In-Person Training if your employees need hands-on experience with hardware, specialised software, or complex IT systems.
- Choose Online Training if your team values flexibility, cost-effectiveness, and remote access to learning materials.
- Choose Hybrid Training if you want to combine the best aspects of both approaches, ensuring a mix of convenience and hands-on practice.
Final Thoughts: Invest in the Right IT Training for Your Business
IT training is an investment in your business’s success. Whether you choose in-person, online, or hybrid training, the key is to ensure that the training aligns with your employees’ learning needs and your company’s goals.
💡 Need help choosing the right IT training approach? AHB Training and Consultancy provides custom IT training solutions tailored to your business. Whether you need in-person workshops, online courses, or a mix of both, we can help!
💬 Contact us today to discuss your IT training needs!
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